Last Updated: July 14, 2026
At Garnethiill, we want to make sure you know exactly when to expect your order. Below you will find everything you need to know about how we process and ship your purchases.
Order Processing
All orders are processed within 1–2 business days from the date your order is placed. Orders are not processed or shipped on weekends or federal holidays.
Our daily cut-off time for order processing is 2:00 PM PST (Monday through Friday) . Orders placed after this time will begin processing on the next business day.
| Order Placement | Processing Begins | Estimated Ship Date |
| Monday – Friday, before 2:00 PM PST | Same business day | Within 1–2 business days |
| Monday – Friday, after 2:00 PM PST | Next business day | Within 1–2 business days from next business day |
| Friday after 2:00 PM PST | Following Monday | Within 1–2 business days from Monday |
| Weekend | Following Monday | Within 1–2 business days from Monday |
Delivery Timeline
Once your order has been shipped, delivery typically takes 3–5 business days within the continental United States.
| Stage | Timeframe |
| Order processing | 1–2 business days |
| In-transit delivery | 3–5 business days |
| Total delivery time | 4–7 business days |
Please note: Total delivery time is calculated as processing time plus transit time. Delivery estimates are based on business days and do not include weekends or federal holidays.
Shipping Destinations
We currently ship exclusively to addresses within the continental United States. We do not ship to Alaska, Hawaii, U.S. territories, PO Boxes, or APO/FPO addresses at this time.
Shipping Rates
We are pleased to offer free standard shipping on all orders. There are no hidden shipping fees—what you see is what you pay.
Carriers
We work with a network of trusted carriers to ensure your order arrives safely and on time. Depending on your location and the size of your package, your order may be shipped via UPS, FedEx, or USPS. We select the most appropriate carrier for each shipment to optimize delivery speed and reliability.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to monitor your package’s progress from our warehouse to your doorstep.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please contact us at info@garnethiill.it.com. We will work with the carrier to investigate the issue and keep you informed throughout the process.
Incorrect Shipping Information
Please ensure your shipping address is accurate at the time of checkout. We are not responsible for delays or non-delivery resulting from incorrect or incomplete address information provided by the customer. If you need to update your shipping address after placing an order, please contact us immediately—we will do our best to make the change before your order ships.
Shipping Restrictions
- We do not ship to freight forwarders or third-party consolidation services.
- All shipments require a physical street address for delivery.
- Signature may be required for certain high-value orders at the carrier’s discretion.